My name is Māris Antons and digital media is what I do for living. I am fascinated by the world of digital & social media and the endless posibilities they offer both to marketers and users.
My work is my hobby and my hobby is my work. Therefore, I love to read and constantly improve my knowledge. Sometimes I form my opinion. From time to time I even want to share it. And this is exactly the place for that.
Keep in mind – your opinion matters too, so if you have something to say – leave a comment or drop me an e-mail at maris@marisantons.com!
Yes, you have had a great event and those overwhelmingly positive comments about you are pouring in with no intention to stop. Or, a customer of yours has had a really great experience involving your brand. I’m really glad for you. It’s ok to want to share your happyness with world, but sorry to disappoint you- retweeting every one of those reviews isn’t the way.
Here’s why:
- You annoy the hell out of people who follow you
- You make yourself seem self-centered
- A simple reply with simple and sincere “Thank you” will do the trick
There is no need to try to sell yourself to your followers, they already follow you, you got them- now prove you are worthy of their attention. No, retweeting messages like “Hey, @yourbrandname are the greatest!!!” isn’t it.
This doesn’t mean that you shouldn’t retweet any mentions at all. If, for example, your customer is positively surprised because he/she has found that your product has application beyond those you have specified, or tweet includes other kinds of added value (specific information), you should retweet it- it might help your existing customers/followers.
So, choose visely and ask yourself a question: “Is this retweet going to help or entertain any of my followers?”
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